Today I did not have a good experience at this restaurant...
When going through the drive thru something went wrong and the restaurant only heard my husband's order and not mine.
We informed the employee at the pic up window that I had actually placed an order along with my husband's and it was for a "BACON, egg, and cheese croissant. And a coffee." She gave us our order.
To my dismay when I opened the wrapper on my sandwich it was the wrong sandwich. This was unacceptable.
The manager did apologize! He gave me my right sandwich and he personally carried my coffee to my car!
If he had not apologized I would have felt very differently about the whole event. But because of his willingness to try to make this right, and his willingness to apologize I give this restaurant five stars!
Thank you Burger King Manager you made an unfortunate event much better!