Time to pack up. This Hertz location claims it's out of cars. As in, we had a car confirmed, like other people, and they had no cars to rent. So much for booking a rental car ahead of time... I missed out on cheaper rates at Thrifty/Dollar because I chose Hertz ahead of time.
They directed us to Thrifty/Dollar, saying that they're a part of organization. So, uh, give your business to Thrifty/Dollar if you're going to rent a car at YYZ? I wish I had better news for you, Yelpers.