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| - Walked into the establishment in the early evening, checked out what was available, and asked about the flavor of the scones. The cashier knew about the raspberry ones, but had no idea what the other ones were. Odd. As I was the only customer inside, I didn't know why he didn't walk to the outdoor tables to ask another employee (keep in mind that this is not a large establishment). I guessed that the other flavor was some kind of apple scone, took a chance on the mystery scone, bit into it, and it was hard as a rock. It should have been thrown out long before I arrived. I took it home, broke up the rock, and steamed it to make it edible. It was just okay.
I didn't think the establishment was very friendly either. The cashier didn't even thank me for the order.
Sent an e-mail message to the establishment to see if they wanted feedback. I guess not because I received no response. Maybe this feedback may prompt them to give training to their employees.
Told the story to a friend. He said he went into the establishment very early in the morning. He said the service was even more unfriendly. He felt he wasted his time.
Strange.
I had high hopes because the people at the Clifton Martini and Wine Bar, on the same block, are very friendly and their drinks and food items are exceptional. They can take lessons from their martini bar neighbor in customer service and quality.
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