04/28/2017
1:30 PM
It's kinda confusing because of contruction to find the rental car area. It seems like all of the signs are pointing in every direction, so that was a bummer, but no fault of Enterprise or any of the other companies. Constuction is going on so that's always kind of inconvenient and confusing. You just come out of baggage and go to about the middle and cross the street where the guy is directing traffic. Follow the blocks around and you will come to a building with them inside. You check in and go upstairs to the 2nd level to retrieve your car.
The customer service agents upstairs and down were super friendly and really helped us choose an SUV that we would be happy with!
We did an upgrade from a Nissan Altima to a Kia SUV. It made us much happier and perfectly fit our two large bags.
I definitely recommend if you are coming into CLT, renting from this Enterprise!