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  • Came in at 2:30 on a Saturday afternoon in between the lunch and dinner crowds. Practically empty restaurant with some of the staff taking breaks chatting with friends/regulars and others doing prep for the dinner crowd. So I order a sandwich, no big deal right? Well it ends up taking 30 minutes to get which just seems so surprisingly long considering other folks came in after me and got there food after about 5 minutes. I saw my sandwich come out of the oven and was resting on the counter but the server took it to another table. I then hear the owner talk to that server saying that she thinks they sent that sandwich to the wrong table. Well 5 minutes later they bring out my sandwich after finally remembering I ordered something. The sandwich was good and fine and all, but the awful service experience completely ruined it for me. If the service is this slow or bad when they aren't busy, I sure am not going during prime hours.
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