My wife and I recently ate at the Longhorn Steakhouse in Concord, NC. We received great service and were impressed with the food as well. I had the Parmesan Crusted Chicken. Also I was impressed with the Managing Partner, Jack Vanston. While we were there he was visible and stayed on top of things around the restaurant and I didn't see anyone goofing off. Everyone was polite and our food came out in a reasonable time.
I would like to add that about a month prior to this night we had eaten at Texas Land and Cattle. I had heard that Land and Cattle was a really nice place. We were not impressed. The staff was snooty, the portions were skimpy and the smoked flavor was so thick in the air it smelled like someone was smoking a cigar in the next booth. Seriously, I was looking around to find someone smoking and then I realized it was my food. I like smoky but not that smoky. Since we have been to longhorn we have a totally new idea of what a "Really Nice" Texas style steakhouses should be.
Marcus