I asked them to come out and look at my garage to add new mechanicals. On the phone vague sounded as if they didn't even want to talk to me but they where willing to come out and look. Dennis looked at my situation and said I should probably get new door and mechanicals but would give me a quote for both. I had them over on a Tuesday, I called on Thursday to get the quote still the dry response and he said he would get it done. Its Friday and no response. I called Any Time Garage Door Repair and they came over right away looked at my situation said he could get it done in 3 hours. The price quote was fair. Overhead at the very least could of said they didn't want the job instead of blowing me off and the cold reception was off putting.