I should say 1 for service and 4 for food. Waitress was practically running around yet managed to avoid us for 10 minutes even though we were the biggest party in the room. Slow to take our order, even our drink order then she missed my fiance completely in taking his order. We wanted to share an appetizer but all she cared about was having our bill be together. After her taking care of a table full of women, I had to track her down so my fiance could even order food. Food came out fairly quickly for 9 people. Food was delicious but I agree that the calamari texture was more like rubber. Sushi was amazing. When it came time to pay, she handed out the bills quickly but took forever to pick them back up and to top it all off she forgot to pick up 2 bills for people in our group. Service sucks, food is great. So, I guess this is a "Pick your battle" place.