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  • I live right down the street from this Macy's but will travel to the Scottsdale Fashion Square for better service and clothing choices. The service at the Gilbert location is terrible. As I was waiting at the cashier, an elderly woman with a cane was in front of me being helped by the cashier, the elderly woman had grabbed the wrong size and the cashier told her to go and get the right size, then she proceeded to talk to the other patron and cashiers, one cashier was not helping anyone. I could see if there were only one cashier and a line but there were 3 and no one offered to get the right size for this poor lady who obviously needed help. I truly want to support stores in the town I live in, but this was the last straw. Will not be back.
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