| rev:text
| - This was my second time at this office. I go to Stephanie Brown, and she's great. I've read other reviews of her specifically, and they've all said she rushes. I wouldn't call it rushing, I'd call it being efficient. And frankly, I don't need anyone looking at, feeling around, or inserting anything into my lady bits, or feeling my boobs, for any prolonged amount of time. She's in and out, that's for sure, and makes the experience bearable. In terms of not listening to her patients, I don't get that from her at all. If you have a question, ask it. If you have more after she answers it, ask those, too. She is very pleasant, and attentive in answering and finding a solution.
The only reason the practice itself doesn't get 5 stars from me is because of the following:
I wasn't greeted when I signed in.
I waited a half hour while the office staff were eating their lunch and was only then asked to come up and check in after the next woman came in after me and was checked in before me.
If you call the office, you're inevitably put on hold until voicemail picks you up, and then you have to wait for someone to call you back.
If you call the office with a question they think they have an answer for, they spew it out and tell you to have a nice day. They don't offer to leave a note for the doctor. *Note: Dr. Brown said that if they give you the runaround on the phone, be aggressive and get them to leave a note for her, or whomever you see. In my case, I had called because I was going out of the country, and wanted to get a prescription for an antibiotic in case I get a UTI, which I'm sensitive to getting. The girl on the phone said they don't treat them unless you're pregnant, and offered nothing else for me. When I brought this up today to Dr. Brown, she said, "Well, I know how to..." and gave an eye roll and seemed genuinely annoyed that they would say that to me. She then gave me a year's prescription with refills. Thanks!
They are all (personal) business, and could probably benefit from having people take a number since they view you as one. It's a ridiculously busy practice, yes, but that doesn't mean you can't be polite to patients coming in to what is a very uncomfortable doctor's appointment for a lot of women.
In the end, I'll keep going back because I actually found a gyno I actually like. If I didn't like her specifically, I would continue my search.
Good luck, ladies!
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