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| - STAY AWAY-There should be an option for ZERO stars.
When you I get there, I was thrown with some BS excuse why my car can't go in on time, and that this other lady's car had to jump in front. I had a day off so I didn't care... He's basically overbooked, and if you leave the premise he'll slot you in even later.
Sees my car, complains about mud on mats, tries to hustle services on top of $69 groupon which I declined. Told him mud on rubber mats only, then he said he'll include the cleaning for "free" this time... It's just on the rubber mats!
Waited for more than an hour until car went in. Saw them spray the interior down with the pressure washer, wasn't too impressed but hopefully the employee know what he's doing...
Car was done, and I ask where is the 2-stage wax and claybar treatment. The wax apparently is the spray on time that you can get at a $2 coin op. Claybar? He doesn't have time for that...
I leave the place unsatisfied, but remained professional. I find that the speakers are NOT WORKING.
I go back right away, which he was nice enough to bring someone from shop to look at. His employee was very nice and tried to look at fuses but no solution.
Nissan was across from the road so we took it there. There he went inside to see service manager first, then tells me to go in, then as expected I hear the service manager side with him telling us that you need to "dump the amp in water for it to short".
Owner at this point gives his spiel about how he just washed the car and this is NOT his problem and left me at Nissan. He tells me to take it up with my auto insurance.
Called Statefarm and said they don't cover such things and nothing to do with them. They advises that I must get their insurance info to file a claim.
I drive back and demanded their insurance info. The owner and his wife are now belligerent and irate, claiming that it has nothing to do with them and that my audio was messed to begin with. They become rude and called me names, and said they would call Trespass on me if I didn't leave.
Good, police should be called as I need my ins info, and their address should be known as problem address. I called the non-emerg line to file the dispute as well.
After more than 2 hrs the police were busy attending other mattes, but out of curiosity I've been checking radio and at this point IT WORKS!
I let the owner know, and he says "I don't care, you're trespassing!"
He's mad because this proves that he messed it up as it dried out eventually and operational, which means his employee apparently did soak my amp enough to "submerge it in water"
He ends off with a rude comment, calling me a LOSER for using a groupon for a car wash. I replied that he's a loser for relying on groupon to get customers.
STAY AWAY, is basically what I hope you all get from this shady place. The guy will talk the talk to get you to pay more, and be irresponsible when damages are done.
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