Be prepared to wait on hold for at least 20 minutes to an hour of you need to call in for any reason. If you are trying to move an appointment and give up after waiting for 45 minutes on hold be prepared to be charged for your missed appointment. Try not to say anything about the extremely long wait time to anyone who answers the phone because you will be met with condescending remarks on how they are so busy. There seems to be a lack of understanding that your time is worth the same as theirs. Once you get in to see the doctor you can have a listen to your neighbours appointment as the walls are paper thin. Might as well because someone else is definitely hearing your appointment. I don't want to speak badly of Dr.Metalitsa but I will mention that I am not thrilled with his beside manor.
On the plus side the business is clean.