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About: http://data.yelp.com/Review/id/8Sd4ZGaZgTEqa3SeU9TqZA Goto Sponge Distinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-05-29 00:00:00 (xsd:dateTime)
itemReviewed	Pei Wei
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	Recently, my family and I ventured to this location for lunch. We've always enjoyed their location off the 101, and since we were in the area and hadn't been to this one before, we figured we'd give it a go. My god, do I regret that we did. So we go in and all of us know what we want already. We're the only people in line and my mom begins by explaining that her order is to go, but the rest are for dine in and she would like it all on one check. Our cashier, Stella, completely ignores this and goes about taking my mother's order like we are in some fast food joint. Then, when my mom clarifies with her that she wants noodles with her entree instead of the suggested white or brown rice, Stella's already somewhat rude tone turns incredibly snippy and abrasive, acting like it's a ridiculous request and that it was stupid to ask. Further showing she ignored what was said before, she suddenly totals out the one order without taking the rest of ours as if she's in a hurry. Keep in mind, we are a party of four, and the only people in line. The restaurant wasn't even busy for a lunch hour during a work week, so there was again no reason to rush. She proceeded to be rude and snippy with the rest of us. When she totaled out the order, she also made it to where all of our entrees were to go instead of just my mom's. Even if you can't input it on the system, how hard is it to let the cooks know that only one order on a ticket is to go? My father then went and tried to correct the situation and asked for a table number, but she just shooed him off and said they would all just have to come out to go. After we picked up our orders from the counter and sat down, I noted that she kept looking over at us and gossiping with her coworker, all flabbergasted facial expressions and gestures. As someone who has worked in customer service, that is absolutely ridiculous behavior. Not just as an employee but for a grown woman to treat complete strangers, two of whom are senior citizens, as rudely as she did. Makes complete sense why for a week day when every other restaurant in the area is packed for this one to not even be half full. If this is the kind of "customer service" they offer, no thanks. Why pay $40 for horrible service and lukewarm food? I'll take my business elsewhere, as Stella clearly wasn't interested in having ours.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Elizabeth

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