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  • Just went there this week for the second time! Such a sweet older lady served me, cute English accent, so friendly, just what our neighbourhood needs. I hate chains because they are impersonal and rushed. This woman, Maureen, made me feel like she knew me and that was so nice after a difficult business meeting, she explained what they had, asked about my day, and made me and the other person in line feel special - we bumped into each other on the street after and were like "oh my gosh, wasn't she sooooooo lovely, I didn't want to leave". LOL The other person said she was a massive improvement for the shop as they'd almost given up on it because of previous staff, even though they live right around the corner and work less than a minute walk away! I told all my friends we need to go there, for the genuine local shop experience! I'd tried before but also had someone really unfriendly and almost rude. Rushed me in and out, no eye contact. If I want that, I'd go to a big chain, which is definitely not what I want. Totally different this time. Just shows you it all comes down to who you hire, they are the front of the shop. Anyway, loved it and the cupcake was super soft and yummy too! Also was in and out quickly, without being rushed which I hate, next time I'll probably eat in and get a coffee too. I may even have a business meeting there. There's a couple of little tables. Would be nice if there was some flowers or décor on them. Okay I want to go back just to see Maureen. Such a sweet lady! There seems to be a big turnover there, I hope Maureen stays! I almost wrote a review before and gave it 3/5, but thanks to the super yummy cupcake this week and the sweet lady serving, definitely 5/5! I'll be back!
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