Needed a replacement HV battery for my 2007 Prius. The interaction with Eric was phenomenal, he is very knowledgeable and was easy to work with. He was able to get a new battery (not a refurbished one like the dealer in town was proposing) for cheaper than the dealer was quoting. For the install was done on a schedule that far exceeded my expectations. It has now been a few months since the install now. I've had zero issues with the product or the install. Highly recommend anyone with hybrid issues check here instead of the dealership.