Like being treated like crap by there automated phone system because your member number is incorrect (when it's not)?
Then when you speak to a human they treat you like crap too because of a question you asked, or they don't help you because you don't remember the email on your account or the say Direct Deposit you have setup is "incorrect" (when it's not)? And then they interogate you for some more information on the account to see if your the owner or not.
Then join here!
I will gladly take my money back to a for profit bank if they treat you better and have a better phone system.
Just wish Capital One had ATMs here for cash deposits , but other than that I never had any problems with them and will gladly go back.