D O N O T E V E R U S E this moving company! Absolutely the worst, most unprofessional moving company in the world. We gave them an entire inventory list with pictures and the salesperson "Brian" gave us a quote with the price that we agreed on. Once the movers got to the house the price increased 350.00. They told us the furniture would be delivered in a week and it took a month to receive only after threatening a lawsuit. When you call their "customer service" they are rude, unprofessional liars. We were quoted a price to deliver with one flight of stairs, when the "mover" arrived he told us he was not delivering it to the door nor taking it up any stairs and instead told us "to rent a U-Haul, take it off the truck and drive it to your doorstep and you can take it up the stairs". We told him we were not renting a U-Haul and he then told us if we wanted him to do his actual job we would have to pay him 70.00 a foot. We told him we were not spending anymore money and again tried to call customer service who would not even take our call. The driver then took all of our stuff off the truck and left it on the street where we had to call some friends up to race over and help us move it into the apartment before it got dark. They also require a cashiers check which we had to pay the balance (the driver would not even let us see our property until we gave him the check) and then he told us our "cashers check" was fake and made us drive to the post office to get a money order. They were supposed to wrap our couch and they did not it was covered in dirt and we had to rent a steam cleaner to try and salvage it. We also were missing boxes, received OTHER peoples boxes and had MANY damaged items. I will be reporting them to the BBB and hope that they go out of business because they have NO business being in business! THEY ARE ABSOLUTE THEIVES!
Shelly