was not impressed at all! I have had many massages and this one was by far the worst I almost felt like I had walked in to a clinic, Heres your paperwork fill it out and we will be with you shortly, In fact its even set up like a clinic all together. My massage was not great it was very basic like someone just learning in school. I didnt even feel relaxed not to mention the ladys hands were ice cold and she stopped every minute to pump more lotion out of her fanny pack that also was rubbing against my head at certain point. why they dont use massage oils kind of boggles my mind. I gave her the benefit of the doubt though thinking maybe she has just got done with school but her license said 2007! its 2013! I also dont like they have what is expectede to tip posted everywhere. I work for tips for a living myself tips are based on customer service and your experience. Very unproffesional to me. Then when I went to pay I get this long sales speech ....I really dont want to hear it then they throw it out there if you ever try to go to any massage envy it will be $98 you will not recieve any discounts. Well dont worry I will never be returning or tell anyone to go here. I was looking for somewhere closer to my house than I usually drive but you guys have me convinced the 20 minute drive is worth it!