I've never had an issue parking here and usually have great and friendly service. I've been parking here for around 2 years, like I pay rent (because I travel often)
Today I encountered a driver who told me his name is John, but after talking to management found out his name is Bill. He took off and was rude to a lady and yelled at me for trying to get on the shuttle, which I called in for. And almost hit me with the door. First time I've ever had a rude and upsetting experience in the 2 years. Beware of grumpy Bill who goes by the name John.