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  • I ordered take out from this P.F. Chang's on Tuesday night and have to say that is was terrible. Not only I was the food ready 45min later than the time frame they gave me over the phone, the food was soggy, underprepard and bland. For example, the Kung Pao Shrimp was not fried as it is supposed to be and doughy. My family always orders this dish in various locations and this was by far the worst. Delay and food preparations aside, what really sets me off is that I not only waited 45 min to receive my food (altogether the preparation time was well over 60min), I have received nothing from the management as an apology but plenty of negative attitude. Maybe I am spoiled but in every P.F. Changs I have been so far, I have received a credit on the bill or a voucher if something is off. This time I have received nothing (only a half hearted apology of the manager). in my opinion, if a customer waits 45min in the restaurant for a $110 pickup order made on the phone, prepays AND still gives $5 tip, I expect to get something off the bill. Here, however, I have received nothing. I will not visit this restaurant anymore and cannot recommend it. Sadly it has lost its game - maybe it was the Tusday manager.
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