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  • I have been going to southwest for a long time because this is where my insurance is taken and its close to my house . The last time i went in for my back pain I was told that all my tests came up negative and there was no reason for me to be there. After the Dr told me that she started going on about how young girls like me shouldn't be on pain medication and she would never prescribe it to me. i never once asked for pain medication!!! i guess this Dr. didn't realize I have scoliosis and had already been in physical therapy for the past 6 months.(my old doctor retired and this was the one taking her place) When I got very offended and told her I wasn't asking for pain medication , that I had NON-NARCOTIC pain medication at home she got even more aggravated and tried to leave the room before my appointment was over. When I asked about the vaccinations I was also there to get she just walked out. I waited in the room for about 20 min before a nurse noticed me and asked if everything was okay. I had complained about this DR and was told they would call me back in a few days. When I called back a week later they said that my complainant was not on file then tried to hang up on me. My second experience was when I was having breast pain and had scheduled a mammogram. The closest appointment I could get was 3 months away with the OBGNY. When my appointment finally came I was in the waiting room for an hour after my scheduled time. When I finally did get seen, the doctor did a breast exam, he told me that I have lumpy breast tissue. I asked about the mammogram and she said it wasn't her top priority!!!! All I got from her was to stop drinking caffeine for a month and if that didn't work then to try iodine droplets. Now that that hasn't worked I'm waiting another two months for a new appointment that I will demand the mammogram take place. I will not play around with the possibility of breast cancer because the doctor wants to rush out of the room!! When it comes to this place the treatment is so up and down. I have never felt more unconformable and ignored then these two appointments. I'm not really a review writer but once my complaints were "lost" iv finally had enough of playing with this place. If you go here stand your ground and don't let them push you around and make you feel like they don't have time for you.
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