I've been coming here for years. I'm not a get my nails done every few weeks girl so it's usually every few months. There's always a wait but I usually stop by on a whim with no appointment so I can't complain. I'm always polite & I always tip well. This morning I went in the minute they opened & asked for a polish change (granted I have acrylic on by big toes bc of a past surgery causing them not to grow but that's really TMI lol & we are still talking 15 min tops). There was one customer in there sitting in the pedicure area. No manicures being done, no one waiting, not a single other customer to be seen. The owner smiled & told me they didn't have any availability today. Really? I'm in there at 9:30 & you are open till 7:00 tonight & you have NOTHING? I really got to thinking about it when I left so I called them & did not mention I was the same person who had just been in there. I asked if I could come in for a pedicure. She asked if I could come in at 3:00 today! A pedicure would take longer than the service I was asking for & somehow they had time for that? It was so bizarre. I began to wonder if I smelled bad lol! And it was super annoying because I could have come in any time today but I'm tied up the rest of the week. But of course I didn't take the 3:00 after that strange behavior. By any means I will never be back.