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  • I have (had) three Tommy Bahama watches. They work great for me as a work watch, however the bezels keep coming off. The bezel came off my first one, so my wife bought me another watch. The bezel came off of that one too. I called the company that handles their watches and they sent me a bezel for ten bucks. I could not get it to stay on, so my wife took them into the store and they advised her to send them into their watch repair company (GENEVAWATCHGROUP), so we did. We also paid for shipping and parts another $46.39, now $56.39 (more than half of what one watch cost, but as I found a few months ago in Big 5 sporting goods on sale for less than the cost of repairs $49.00). I couldn't bring myself to by another, even at half price. Two weeks later we got them back and one by one the bezel came off again. So my wife bought me another Tommy Bahama watch, this time a more expensive one (really Babe, I love but). So now I call the store ahead of time to tell them my situation. They asked me to bring the watches down to the store (36 miles round trip). I wanted to get my money back on the two that keep losing the bezel, but I didn't have my receipt for either. However, I did have the receipt for the more expensive one that my wife recently got me, so according to the receipt if you wanted to return the item, you could as long as you have the receipt. I then asked for my money back for the one on my wrist because I did not like it (I only had one box and it would not hold more than two watches, so I had it on my wrist). When I did the salesperson asked why I was wearing it if I did not like it and how many times have I worn it. Really lady, the receipt did not mention anything about how many times I have worn it and it made me unconfortalbe to say that I only wore it to make my wife feel good. She did give me my money back and sent the other two off for repairs. But I had to call my wife to get her credit card number, can you say awkward. I don't know how much it will cost me when they come back, but I will let you know.
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