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  • Dr. Nelson is amazing. He is great with my son, we love him and are so thankful he was the one to complete my sons surgery on both of his eyes. This review is not about him- and he is no longer with this practice, thank goodness. We were going to have to find another doctor if he still was. I would give this office absolutely zero stars if I can, because of their staff. They billed my insurance twice for the exact same surgery- this was in JULY. They collected my in network copays the entire time that we had seen the doctor (January to June) and then they collected our in network deductible and our in network 20% of coinsurance. They also did call to verify that our benefits were in network. The first time they billed out of network, when I called and asked why, they said they were going to fix it. Instead of fixing it, they made another claim. According to my insurance company, they owed me almost $1,000 because my deducatable went to the surgery center. I've fought for months regarding this, and it got to the point I had to get the doctor involved because the staff was hanging up on me and refusing to return mine and my insurance companies calls. At one time, they actually had the nerve to tell me that I owed them another $1000 for the out of network claim and they were keeping my $$ for the in network claim. If you do choose to go here (which I would not suggest) keep on top of them with billing. There is something very shady going on with their billing department.
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