This is my first ever review of a none restaurant. That's right, 5 years and over 200 reviews on Yelp and this is the first one.
Let me preface this by saying I am rating this property as a business convention goer and not as a gambling/drinking thrill seeker in Vegas.
I haven't been this unsatisfied with a hotel stay in a long long time......
#1) my room in the west tower smells like smoke, not like someone just smoked in there, but like in the paint and walls were saturated in smoke for years.
#2) this hotel serves room service from 6am to 2pm ONLY. So unless your wanting breakfast or lunch you are out of luck. Having to be on a show floor from 8am through 6pm and not having an option for in-room dining is really tough.
#3) the food on site at the Luxor left a lot to be desired. The buffet I already Yelped about and it was no were near satisfactory. I wound up eating a few nights over in Mandalay Bay (and that wasn't so great either) and finally took at taxi to the Rio Carnival Buffet.
#4) the bed actually had a big divet on one side where people sleep as if the mattresses haven't been turned in years.
#5) it was a 20 minute walk from my room to the Mandalay Bay convention center. That was 40 minutes a day walking.
#6) But I will tell you all the staff I encountered there was friendly and helpful as best they could be.
If you are going to the Luxor/Excalibur/Mandalay Bay Convention Center complex, I would highly recommend staying at Mandalay Bay - pay the higher rate to be closer to the convention, have a better selection of restaurants and the ability to have 24 hour room service.