Add me to the legions of persons who say "never again." The line to pick up the rental car was enormous, and the staff inadequate. Since a customer needs to designate a pick-up time when booking a reservation, I don't understand Budget they can't anticipate when demand will be highest and staff-up appropriately.
The Customer Service Rep. I spoke to seem to make an incorrect presumption about my religion.
After I had the car for a few days, I had a problem where it wouldn't start. Budget said since I had declined roadside assistance, they would charge me $60 to get it started. While I was fortunate to get a jump from another individual in the parking lot, Budget's message seems to be they will only stand behind their product if the customer pays an additional fee.
The replacement car I received was a dinged-up piece of _____