If i could give NO STARS I would. Just so you know, I haven't eaten here yet. I wasn't able to get past the wait list. We checked in at 1245 pm on a Sunday afternoon. The hostess said the wait was going to be 25 minutes. LIES! While waiting, a woman said she was also told the exact same thing - that the wait time for a table would be 25 minutes. She was already waiting 45 minutes when we arrived. WHAT?! It's either the food is really good OR she had a lot of time to waste and wasn't really hungry. We had a group of seven hungry people, including 2 kids.
What really pissed me off (and apparently 6 other people waiting longer than us) is when the manager decided it was ok to seat a group of 12 that just walked in AFTER my group. When I spoke to the hostess, she said that the manager said to seat the 12 top. She was just doing what she was told. WTF?! What about everyone else that was waiting?!
That shows me that they don't give a rats ass about their customers. Note to the manager working the shift today - Yeah, the food may be good (I wouldn't know), but that won't keep your customers. It's all about the whole experience and how you make people feel. Your food may taste amazing, but I didn't need to try it to already have a bad taste in my mouth about this place.