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  • This rating is more for customer service ... I did not end up getting an apartment here (I went to their sister property instead - the apartments are equally awesome but the sister property has a better view). But the experience was great. Nicole took care of me when I went there first and helped me decide about holding the apartment while I make a decision. She explained everything to me about holding the apartment and the time frame of the hold before I lose my hold money (24 hours). When I returned the next day to cancel since I decided on their sister property instead, Maria and Quincy are very gracious. They did not knock the other property down and expressed gratitude that at least I went for another Ovation property (unlike some other property management companies in the area). Just because of the outstanding customer service, I will recommend this property to other renters.
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