Let me start by saying that I love Cafe Hollander's food and have never had problems with it at any location. I've also never had a problem with service at any Milwaukee location, but the Madison location must still be figuring things out. I've been there three times. The first time, the waiter either was no where to be found for a long time, or lingered by the table giving obnoxious recommendations when all I wanted to do was be able to read the menu. But then the second time I went there I sat at the bar with friends and the bartender serving us was super weird. At one point he started starring at one of my friends and it was obvious, so she looked back at him. He then seemed to get offended and said loudly "what?!". She said nothing and looked away and he asked why she was looking at him.
About a half hour later we asked for the bill and asked for separate checks. He said he didn't think they did separate checks (umm wtf are you even talking about), and then some other bartender came over to correct him. Then he walked over to us like we were going to pay, but hadn't given us a bill yet! My friend asked if he could tell us how much we each owed before he took our cards and he said "sure let me go check". I hope this guy isn't as weird to everyone else as he was to us!
Update: pretty sure my boyfriend and I both got food poisoning from the fish fry last night which is really disappointing because their fish fry actually tastes amazing. But being in the bathroom the rest of the night was not.
Update 2: I think I'm done with this cafe Hollander. Every time I go at least one thing is disappointing. Check out the picture of my drink, taken before I had any of it. Also, ice chunks in a martini. No thanks. Surprising that this drink made it past both the shitty bartender that made it and the waitress who brought it to me without anyone catching how bad it was.