As a returning customer after having a great experience two years ago:
This company who should specialize in customer service is one of the worst moving companies in the valley. Their sales department cancelled, on short notice, twice and I had to insist that their General Manager, Eric Anderson, come out to my home to do the quote himself. Then I had to call Eric twice the following week to ask where my quote was and it was like I was doing all the work to spend my money. I even took my complaint to their corporate office to discuss their lack of service.
Use someone else. Period.