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  • What seems like an interesting choice in the Toronto airport doesn't live up to its promise. At every seating place, ordering (and internet access) is by iPad. Nice touch. Ordering works well and they even have a system - that doesn't work - to keep you informed of your flight status. Neat idea but the my session timed out quickly (within 5 mins) so it was useless for keeping me up to date on my flight. Food is decent; everything made to order in place, so a nice change from reheated staples that comprise many airport menus. They have a ways to go with their system, however. Food service is *slow*- a real problem with an airport restaurant. Everyone was told the wait is 11 minutes. The person in the seat next to me waited 20+ for a pizza before having to bail to catch her flight. I suggested to the manager - a very, very rude and unsympathetic fellow named Eddie - that at very least he should comp her glass of wine. His response was ... rude and unprofessional. So, Eddie, this review is for you. I can't recommend this restaurant as long as you work there, and I can't recommend it until the kitchen straightens out production times. For what it's worth, I had a prosciutto pizza with arugula and tomatoes and it was ... fine. Thin crust, somewhat over cooked, but not bad. Every place sitting has power outlets which is a plus. A sign says you don't need to order from the restaurant to use them, and that's what I recommend you do.
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