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  • Great to see Harvey getting rave reviews. I also chose his services over others since it was better priced and Harvey seemed to be easy to work with...came very prepared with ideas and tons of great options. Why 2 stars? Because he can't handle a disappointed client with grace and hung up on me... Story: I let him know that I needed the blinds in time for a dinner I was hosting - about 10 days... he said that would be doable since it normally takes 5 to 8 business days to get it ordered and installed. On the 8th business day, I had to follow up and was told that the blinds were JUST being shipped that day... needless to say - the blinds showed up a week later than I had expected and when I called to express frustration, Harvey hangs up on me. Who does that? hangs up on a client because they are upset... First! I didn't get a call to let me know the blinds were being delayed and 2) NO ONE gives an estimate on shipment (not install)... which is what he claims he did... I speak English quite well and if I let you know the time I need the blinds, that is the time I expect them installed..NOT shipped. When the blinds finally did install - took 5 hours to put it up which is was a bit much but they all fit great! I did like that Harvey's assistant followed up to make sure everything was installed right.
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