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  • We love Vince clothing, but shopping at the actual shop at Scottsdale Quarter has its drawbacks. They have a 30 day return policy- that's it!! After 30 days you have to keep the item you don't like or that doesn't fit you. No store credit, no other options. I don't see why I would ever shop here again when Nordstrom will return for store credit no matter when you return it. They all carry the same items, so it's not like you have a better selection at the Vince Shop. I don't think I've ever experienced a shop not returning something. I was going to purchase a Christmas gift and we were going to purchase something for more than our original return so, not only did they lose 2 sales, they lost me as a customer to Nordstrom. I have a shop and we have a strict return policy, but I have never made someone keep something they don't want. It's about customer relationships to me and not about one individual sale. Glad I learned this lesson before I started Christmas shopping as Vince is one of my go-to gifts.
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