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  • I generally don't like to give 1 star to a business but in my opinion Tri City Appliance shouldn't even get a 1 star if there was an option on Yelp. They claim to be authorized Wolf technicians but when my Wolf Range circuit board wouldn't turn on, they gave us an estimate of $2,400 because they said that they couldn't diagnose the issue and needed to replace all 3 circuit boards one by one until they got to the problem. The technician smelled like a chimney and they continued to charge the trip charges despite us paying $1200 to PARTIALLY fix the issue. We stopped them at $1200 because they were continuing to estimate more fees. We brought in another technician who stated that the problem was a pulled electrical cord from the back when we moved the range to complete our flooring. Tri City ended up being belligerent and stick to their initial evaluation and would not give us a discount despite all parties involved knowing that the issue was a very simple fix. BTW, we ended up paying another company $95 to fix the electrical issue that Tri City initially estimated to be around $2,400. Go figure, when you call Wolf USA, they will endorse only Tri City Appliance to perform certified work but be ready to shell out big bucks!
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