Direct Buy has reached out to me and clarified their policies. I understand that they are limited on the amount of people they have available to take potential customers through their show rooms. We are all time and resource challenged these days. But they have graciously agreed to let me take a look and they relaxed the policy that I complained about in my earlier post. Now I just need to schedule some time to go and see what they have to offer.
Regardless of how that experience goes I still want to say Thanks for taking the time to call me back and to clear things up.
Star change from 1 to 3...we're going to split it right down the middle and see where things go from here.