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  • I use to love venezias and it was my go to spot when my sons had their basketball team over . I order atleast a few times a month . Unfortunately we won't be going here anymore because their new manager Joel decided it's more important to be demeaning rather than take an order . I called to place to order for pick up and i saw a coupon for a large 1 item with 2 orders of boneless wings . Joel tells me he couldn't find that coupon and asks me for the code . I provided the code and he said that code is for a large not xtra large. That's what i told him but rather than argue i went along with it . I just wanted to pick up the pizza and go home . I asked if the boneless can be upgraded and that i was Willing to pay the upcharge . He said that they can't do it . I told him they've done it before . He said my last order was boneless and he's the manager and can see my whole order history . I let him know that I've been order from atleast 10 years and I've never had any issues with changing them to boneless . I let him know that his condescending attitude just cost them a loyal customer . I know my little $70 a month won't make a difference but i don't need the hassle .
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