I hesitate to give a big chain 4/5 stars, but what can I say? It's hard to find good pizza in CLT (especially now that Mellow Mushroom has gone). Food seems consistent, of reasonable quality, and their deep dish crust is tasty. Good selection of soups, including a tasty vegetable soup.
To contrast with a previous review, I'd say I've never waited long for my food here; at least, I'd say wait times for your food are on par with other restaurants. Service is typical. Prices seem low to me: dinner for 1 was $12 including a bowl of soup, an individual pizza (I couldn't finish it), and a generous tip. They may be open reasonably late, though I once went by a few after 10 PM on a Monday and the place was dark.
Restaurant is actually at the corner of MLK Blvd. (formerly 2nd St.) and College St. Parking available across MLK from the restaurant and also in the same building as the restaurant on College.