Carlos and Jackie helped my friend and I out today. They were very helpful! All my questions were answered & I had a ton! They were also very patient with us because there were a lot of pictures to be transferred to the new phone. My friend is a first time iPhone user and they walked her through every step of the way. They were straight forward with prices and plans with no hesitation. I am definitely coming back to this location to see them again for all my Sprint needs & I live in centennial so that's saying a lot :)