I am actually IN SHOCK at how long my boyfriend and I sat in this drive thru. We got there at 2:15 pm and I was watching the time because I had to be to work by 3. When we pulled up, she asked us to give her a moment so we did. 2:25 comes around and we asked "are you there" and she said "yes give me a moment please I'm so sorry" so I was gave her the benefit of the doubt. Someone comes on about 5 minutes later and takes our order. We pulled around expecting to be right at the window, NOPE the same cars that we saw when we pulled in the drive thru WERE STILL THERE!!! We waited another 10 mins and we finally got to the window, no one came so we are waiting waiting waiting and 2:50 comes around and NO ONE CAME. I can't believe we wasted all that damn time. You guys have had a drive thru for a long time, you should KNOW by now how to handle things when it gets busy!