I have been to this location many times and my last few visits have been really unpleasant. There is usually a wait on weekends, which is expected, however, the staff seems to have little respect for anyone's time. Even when the chairs are available and people are waiting to be attended to, the staff is busy gossiping and giggling behind the register and it goes on until you get up and ask if any of them is available for the procedure. Last couple of times the woman who did my threading was horrible. She worked on me as if I was an inanimate object, leaving numerous cuts on my upper lips and brows! She couldn't be any more unprofessional even if she tried. I have had enough of this place, will not recommend and will never return.