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  • I should have listened Mary H. review. I recently had a bad experience with Sunbelt as well. My home warranty sent them out to my home to look at an electrical problem in my living room. Three outlets had no power. Let me tell you, just scheduling was hard enough. Frank wouldn't give me a weekend appointment because "they don't do emergencies on weekends". He said he would have to have someone call back and find where he can fit me in. I thought it was odd, when someone has to call an electrician it's because something is wrong. I told Frank, it was not a problem. That he could fit me in any weekend he could. So he fit me in about 2 weeks later. So Frank arrived a Saturday morning. I noticed that he seemed aggravated. I didn't think nothing of it. Since many times people come across one way and are actually not how they seem. He started looking around. He asked who had put a GFCI on. I told him one of our neighbors did.. He then asked who installed our other items (fan and light fixtures). I told him a family member. He then pointed out to me that things were put in wrong and that he couldn't find the problem. He said it was too much of a job. At this point I was uncomfortable. Not at what he told me but how he told me. I mean it is my first home. I want to feel proud of finally buying a home. I wished my husband had not left to work. I felt put down. There is a nicer way of saying things, without making people feel dumb. Finally, Frank said he could not fix it. He said the home warranty would call me to see if they would cover the repair or not. Frank told me he did fix my wire on my ceiling fan (he went up the attic to move wiring around). Something that we never told him needed fixing. He then charged me a "trade fee". Well he left my home warranty called me and denied the claim. Which was a bummer, but rules are rules. Well when I go to turn fan on, guess what happens? My fan does not go on. It was working perfectly fine before Frank had came and moved its wiring. So basically I was charged for someone to come and mess up my fan. So as of now my fan is not turning on. Let's see how my next appointment goes. Since Frank said he would come back to fix my fan. I would love it If I receive a response from Sunbelt on Yelp. Also I was told that Sunbelt only takes cash or checks. Well false! It says it allover their website and on Yelp that they take credit cards. I had to go to bank and take money out with 3 children. All this has been an inconvenience......
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