About: http://data.yelp.com/Review/id/7IBkR81qIm3m7XzyQ2hDjA

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About: http://data.yelp.com/Review/id/7IBkR81qIm3m7XzyQ2hDjA Goto Sponge Distinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2012-03-12 00:00:00 (xsd:dateTime)
itemReviewed	Brick
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	We were greeted a the door and were quickly seated at a booth with no one around us. As my husband and I surveyed the menu we noticed the restaurant slowly filling up. Well pretty soon the people in the booth behind us had their order taken then the people in the booth in front of us were getting their orders taken and we sat there in obscurity with never a greeting from a waiter or busboy/girl( no water given to us). Finally my husband waved to the waiter behind me to ask for our waiter to take our order. The waiter seem confused as to why we haven't been served and said he wasn't our waiter but would take our food and drink order( without writing any of it down) we were skeptical as to whether we would get the correct food. This waiter came back with our drinks then later someone else delivered our food and yay the order was correct! We split an order of the apple and blue cheese salad and sausage and roasted red pepper pizza. The salad was fresh and tasty and the pizza was good. The pizza would've been great if they used a higher quality mozzarella cheese. Anyways since we technically had no waiter my water glass was never filled and my husband was never asked if he wanted another beer. The waiter who took our order did stop on his hurried way to the kitchen and asked if we wanted cheese and pepper flakes for our pizza which we were already eating ( at least we were asked). This was the only time anyone in the restaurant looked at us. We flagged this same waiter down for our check and then had to stop another waiter to take our credit card at which time this second waiter asked who our waiter was and we replied" we never had one". When our copy of our check came back to us we asked to speak to the manager. We explained to the manager how we felt like we were invisible and never had anyone waiting on us and had to ask for everything. The manager apologized and tried to explain to us about a shift change but that doesn't explain why our booth was ignored it wasnt like we were in some corner, our booth was in the middle of the restaurant. The manager never offered to discount our check... He just looked at us and said "sorry". What horrible customer service. We would've had this same great attentive service if we ordered food to go! The food was good but the service or lack of sucked so no, we will never step foot in this place again.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Lily

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