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  • This was my first time at Woodie's and will be my last time going there. I needed a routine oil change and decided to go with Woodie's since it was right around the corner from my work. As I walked into the building, I was never greeted by Jo Jo as I walked to his desk. When I got to the desk, Jo Jo never even looked up at me to acknowledge a paying customer is in the building. I finally spoke and said I wanted to get an oil change on my vehicle. After we settled that situation, I was able to get a ride to my work from their shuttle. I got a call from An employee who wanted to update me on my car a few hours later. We went over some minor details and I was responded back to him "since it's minor things, I'll let my good friend who is a mechanic look at it and he can help me out going forward". The employee then stated "well maybe you should let him take care of your needs in the future". I dropped my car off for an oil change and that's what I expected to happen. If I don't need your help with anything else, please don't be tell me I don't need to give you business if I have my own mechanic. I thought that was pretty rude and this place is seriously lacking customer service. The only thing that was great about this experience was the shuttle driver Kelly. She was nice and pleasant and got me to my job in a timely and safe manner. I will not be bringing my business back to Woodie's and will let my mechanic handle all of my work from now on since that's what this company wants me to do.
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