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  • The OWNER was so rude to is and our kids. We had made reservation on a Saturday night and the owner greeted us at the door. When we called to make this reservation, we requested to be seated on the patio, but it was busy and we understood that it may not happen. Once we were greeted by a less than inviting gentleman at the door, we saw that our table was set and ready inside. We mentioned that we had requested to be seated on the patio and the OWNER said to us "No you didn't". We then asked how long it would be to wait for a patio table? He said that there was not one available and just got even more flustered. We were ready to accept the table inside and just sit down for a lovely dinner when he started getting even more rude to us. I said to him that none of us were trying to give him a hard time and that's when he snapped. He said to us that we were just pushing him to give us a table outside and he was quite visibly without patience of any kind, not that we were after anything other than a nice meal from his restaurant. I said to my wife, "Okay that's it, let's go". At which point he turned around and walked away and apparently didn't care that we were not enjoying this experience. On our way out, I stopped and asked the barkeep if that was the OWNER, just in case it was a stressed employee that the OWNER should know about. I was reluctantly informed that it was I fact the OWNER that had treated us so rudely. It must be nice to have so much business that you can irritate paying customers to the point of leaving. We then went down the road to the Blacksmith and had a wonderful last minute dinner. We spent $300 there that night and will be back to the Blacksmith again. Needless to say, we will never be back to La Grotta again!!
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