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About: http://data.yelp.com/Review/id/7GO-isn_4artIDwJ2bl3ZA Goto Sponge Distinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-09-05 00:00:00 (xsd:dateTime)
itemReviewed	Scottsdale Veterinary Clinic
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	10 (xsd:int)
rev:text	This 24-hour veterinary clinic has grown out of its britches. There are so many customers that the staff seems overwhelmed every time we go there with one of our pets. Because the demand for their services as skyrocketed, quality of care has suffered and there's no continuity of care--we get a different vet every time we go in--and important documents slip through the cracks. Case in point, we recently had our dog euthanized two weeks ago and requested (and paid for) a private cremation with the ashes returned to us. After a week and a half of no news about our beloved dog's remains, I called the Scottsdale Veterinary Clinic to follow up. I was told to wait a few more days. The next day the office manager left me a voicemail stating that some paperwork wasn't filled out properly and my pet was cremated communally. His ashes would not be returned to us nor was his paw print obtainable, despite our request and signature on the proper paperwork. They were sure quick to charge us beforehand for the euthanasia and cremation services yet I wonder if they would've ever notified me of their error had I not followed up. Needless to say, we are livid and stunned over this error. Such a mistake cannot be undone and nothing they can say or do can fix this devastating mistake. We have 4 other pets and we've been loyal customers for several years, but this last incident was the nail in the coffin and we will NOT be returning! Makes me wonder how accurate the lab results were or if they mixed those up too.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Michelle

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