Horrible. The woman checking us in reprimanded us for not having exactly the information she needed. I am sorry I didn't have the right info, but it was found, and I didn't need to be chastised at the end of it all. The concierge was even rude. There were people in the lobby shilling for theater tickets who were astoundingly aggressive. The room window faces a cinder block wall. Huge. The entire field of vision. The bed has no apron so you can see the box springs- and you know that's classy. If this was all happening in Laredo, or Sandusky, or Duluth I would think it par for the course. But in Vegas? Come on. Never again. (sorry and no offense Laredo, Sandusky, and Duluth).