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  • I am writing you today to express my dissatisfaction with my Budget rental. I will never use Budget Rental again and will never return to rent any car from the 582 Clairton Blvd, Pleasant Hills PA location. The man working on 5/23/17 at 10am was so unprofessional. He informed me I should never make a reservation online and pay upfront because "you'll never know what you'll end up being charged". He also couldn't even take the time to clean the car. He rented me a dirty car. The car, a 2017 Chevy Malibu, was not cleaned. The front windshield was so smudged and filthy, I had to clean it myself, at home, with Windex. All 4 of the wheels did not have caps on the valve stems. All the tires should have a PSI of 32 lbs. The front driver side tire has a PSI of 24lbs. The front passenger side tire had a PSI of 30lbs. The rear drivers side tire had a PSI of 26lbs and the rear passenger side tire had a PSI of 28lbs. I had to take the car myself to the gas station and air up the tires sufficiently. This Budget location is right next to a Monroe Muffler and this car STILL isn't serviced adequately. This has been the worst rental experience of my life and I think this should be brought to Budget's attention. The location at 582 Clairton Blvd is making your whole company look bad and something should be done about it before you lose another customer. I am posting this review on every social media site to call attention to this location. Best wishes,
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