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  • Unless you are buying a floor model that you can take with you at time of purchase, STAY AWAY!!! We purchased close to $10,000 dollars worth of living room furniture. It took 6 months to be delivered, not 6-9 weeks as promised. They must have mixed up the weeks and months part. Call after call to no prevail. When-delivered, 3 pieces had imperfections which made them look like floor models with one cracked leg on the sofa. We sent pictures, the delivery man from Arhaus agreed and wrote it up. We called and called back. They said we will replace and send new. That was over 6 months ago. Not a call, not a follow up, not letter of apology ...... The worst of the worst in company service out of legacy village. Never again in Arhaus.
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