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  • Welcome staff is friendly and smiling. The hotel itself is clean but looks dated. Conference rooms on our floor were deserted but still had leftover items(coffee, plates etc) in them. Nothing earth shattering, just noticeable. Room is quiet and met our needs for a quiet first night in Pittsburgh. Free wifi is an absolute dismal failure. Couldn't keep it logged on to save my life. That is frustrating and should be addressed. That type of thing is a deal breaker for me. Also, had the need to buy from their snack area. After finishing our 9.50 snack(see pic) we noted that the chips were expired. Upon checkout we told the front desk chick that she might want to check the dates on the remaining snacks. She said thanks and continued with her day. Really? 9.50 and thats it. No "i am sorry". Why dont you grab another for your inconvenience? Nope. Just...dont let the door hit you on the way out. Incidentally, we went right next door to Hampton Inn. Much better digs. For me, it is doubtful I would stay here again. For the money, it is no great value. No complimentary anything. No bottle of water. No breakfast. No wifi. No thank you.
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