TERRIBLE experience. If giving this place no stars was an option, I wouldn't give it any stars.
Horrible customer service.
Prior to my visit, I looked on Yelp for other reviews and was satisfied with what I saw. I had a $200 silver blazer that I needed pressed with a small stain to be removed. I took it in along with a few other pieces of clothes and was given a pickup date for the next day. Upon my arrival the next day I had noticed a slight change to the color of my blazer. It had turned a slight pink color which wasn't what I had turned in. They tried to conceal the color change by covering the blazer between the other clothes I had brought in.
I hadn't noticed until I had got home and when I did, I made a call back to the place and a rude female answered. She continued to rudely tell me that there was nothing they can do unless I can show proof of purchase. Now please note I had purchased the blazer a few months back. Now, I know I'm not the only one when I say "I don't keep every receipt." So I'll say it: I don't keep every receipt.
She mentioned that even if the blazer was from a thrift store or a Walmart, I needed a receipt. Now this is where I was completely pissed off because she didn't understand the cost of the blazer.
I don't recommend this place to anyone. The staff is completely rude and the place itself isn't appealing. There are other places in Laveen to get your clothes dry cleaned and I can assure you they would do a completely better job and probably would even level with me in this situation.
I'm assed out on a $200 blazer thanks to this sorry place they call a "business".